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ISQI CTFL-UT: ISTQB Certified Tester-Foundation Level - Usability Testing Exam is an excellent opportunity for professionals who want to enhance their knowledge and skills in usability testing. CTFL-UT exam covers various aspects of usability testing, and the certification is recognized globally, making it a valuable asset for professionals in the software development industry.

The CTFL-UT certification exam is designed for software testers, quality assurance professionals, and software developers who want to enhance their skills in usability testing. ISTQB Certified Tester-Foundation Level - Usability Testing certification is also suitable for those who are new to the field of software testing and want to gain a solid understanding of usability testing concepts and techniques. CTFL-UT Exam covers a range of topics, including the importance of usability testing, usability testing methods, usability metrics, and usability testing tools.

ISQI CTFL-UT (ISTQB Certified Tester-Foundation Level - Usability Testing) exam is designed to test the knowledge and skills of individuals who want to become certified usability testers. CTFL-UT exam covers all aspects of the usability testing process, including planning, preparation, execution, analysis, and reporting. Candidates who are successful in passing the CTFL-UT exam receive an internationally recognized certification that proves their competence in usability testing.

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HOT Reliable CTFL-UT Exam Papers: ISTQB Certified Tester-Foundation Level - Usability Testing - Trustable ISQI CTFL-UT Exam Reviews

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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions (Q36-Q41):

NEW QUESTION # 36
You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A. Put the first phone you find in your shopping cart!
B. Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
C. Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
D. Which mobile operating system do you prefer?

Answer: C

Explanation:
Option B represents a realistic, goal-oriented scenario that reflects how an actual user would interact with the website. It incorporates context, user intent, constraints, and desired outcome-all characteristics of well- designed usability tasks. Option A is vague and lacks real-world motivation. Option C is too prescriptive and limits insight into user behavior, while D is a survey question, not a usability task. According to Nielsen Norman Group and ISO 25062, the best usability tasks are scenario-based, realistic, and outcome-driven- making B the correct answer.
References:
Nielsen Norman Group: Writing Effective Usability Tasks
Usability.gov: Scenario-Based Usability Tasks
ISO 25062 - Usability Test Reporting
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NEW QUESTION # 37
How can the approach for conducting user surveys be summarized best?

A. Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
B. Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
C. Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
D. Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate

Answer: B

Explanation:
Conducting user surveys involves a structured approach that ensures data collection is effective, reliable, and meaningful. The process typically starts with writing a survey plan, which defines the objectives, scope, target population, and methodology. Next, interviewing users and stakeholders is important to gather qualitative insights, refine survey questions, and align the survey with business goals and user needs.
Selecting or designing the questionnaire follows, which includes crafting clear, unbiased questions to capture the desired data. After that, deploying the questionnaire to the recruited participants is essential; this can be done via email, online tools, or in-person, depending on the context. Once the data is collected, it must be analyzed to extract meaningful patterns, trends, and insights. Finally, communicating the findings to stakeholders completes the process by informing decision-making.
Other options miss critical steps such as deploying the questionnaire (Option C), or combine steps incorrectly (Options A and D). Importantly, the step of interviewing users and stakeholders prior to deployment ensures the survey is well-informed and targeted, enhancing the quality and relevance of data collected.
References:
Usability.gov, Surveys in User Research
Nielsen Norman Group, How to Conduct User Surveys
ISO 9241-210:2019 Ergonomics of human-system interaction - User research methodologies

NEW QUESTION # 38
Which of the following statements about usability test plans is true?

A. It contains the results of the test sessions
B. It should be very elaborate and at least 10 pages
C. It should contain the briefing instructions
D. It contains a schedule

Answer: D

Explanation:
A usability test plan is a foundational document created before conducting usability testing. It outlines the objectives, scope, methodology, participants, tasks, and schedule for the testing activities. One of its essential components is the schedule, which details when and how test sessions will occur to ensure proper resource allocation and time management. Including a schedule helps coordinate between test moderators, participants, observers, and stakeholders, making the testing process organized and efficient.
While briefing instructions (Option B) may be related to the usability test, they are typically documented separately or included in participant materials rather than the formal test plan itself. The test plan should be concise and focused; it need not be overly elaborate or lengthy (Option C), as clarity and usability of the plan are more important than length. The results of the test sessions (Option D) are not included in the test plan but rather compiled afterward in a test report or analysis document.
Therefore, the correct statement is that the usability test plan contains a schedule, ensuring a structured timeline for the usability testing activities.
References:
Usability.gov, Usability Testing Plan Template
Nielsen Norman Group, Usability Test Planning
ISO 9241-210:2019 Ergonomics of human-system interaction - Usability testing process

NEW QUESTION # 39
In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?

A. They focus on quantitative usability evaluations
B. They focus on agile development
C. They also seek to address users with limitations
D. They use prototyping in their development process

Answer: C

Explanation:
When a customer emphasizes the importance of accessibility, it means they are concerned with ensuring that users with disabilities or limitations are not excluded from using their products or services. Accessibility is about inclusiveness-providing equal access and opportunity to all users regardless of physical or cognitive ability. Option C directly reflects this understanding. The other options (A, B, and D) are aspects of usability or development methodologies but do not relate to addressing the needs of users with disabilities, which is the core focus of accessibility.
References:
W3C: Accessibility Fundamentals
ISO 9241-171 and 210 - Accessibility and Human-Centered Design
ADA (Americans with Disabilities Act) in Digital Accessibility Contexts

NEW QUESTION # 40
Which of the following statements about usability test scripts is wrong?

A. It is a checklist used by the moderator of a usability test.
B. It contains pre-session interview questions.
C. It contains answers to the test questions.
D. It contains post-session interview questions.

Answer: C

Explanation:
A usability test script is a structured document used by the moderator to ensure consistency across test sessions. It typically includes pre-session briefing text, pre- and post-session interview questions, and the specific usability tasks to be performed. However, it does not include answers to the test questions, as usability tests focus on observing user behavior and performance-not testing users' knowledge. Providing answers would bias results and invalidate findings. Thus, option D is incorrect and the best choice.
References:
Usability.gov: Creating a Test Script
Nielsen Norman Group: Usability Testing Tools and Documentation
ISO 25062 - Guidelines for Usability Reporting
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NEW QUESTION # 41
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